Effective September 3, 2026
This Privacy Policy explains how The Champagne Room Featuring Moët & Chandon at Ambassador Gold Coast (“The Champagne Room,” “we,” “us”) collects, uses and shares information when you visit this website, submit an inquiry, use a linked reservation or event service, or otherwise interact with us.
Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, preferred date, party size and event details. We may also collect standard technical information such as browser type, device information, IP address, pages viewed, referral source and interactions with the website through cookies and similar technologies.
How We Use Information
- Respond to reservations, group inquiries and private-event requests.
- Operate, maintain, secure and improve the website and guest experience.
- Measure website performance and marketing effectiveness.
- Send communications you request or consent to receive.
- Comply with legal obligations and protect our rights, guests and staff.
Sharing and Third-Party Services
We may share information with service providers that support reservations, event ticketing, website hosting, analytics, communications and marketing. Reservation, event, map and hotel links may take you to third-party websites, including Resy, SpeakeasyGo, Google Maps and The Chicago Hotel Collection, whose privacy practices are governed by their own policies. We do not sell personal information for money.
Cookies, Choices and Retention
You may limit cookies through your browser settings. Where required, we will provide consent choices for nonessential technologies. We retain information only as reasonably necessary for the purposes described above, legal compliance and legitimate business records.
Your Rights
Depending on your location, you may have rights to request access, correction or deletion of personal information, or to opt out of certain marketing communications. Submit requests through the Contact Us option on this website or contact Ambassador Gold Coast at the address listed below. We may need to verify your identity before completing a request.
Children and Policy Updates
This website is not directed to children under 13. We may update this policy periodically; the effective date above identifies the latest revision.
Contact
Ambassador Gold Coast
1301 N. State Parkway
Chicago, Illinois
Effective September 3, 2026
These Terms and Conditions govern your use of this website. By using the website, you agree to these terms. If you do not agree, please discontinue use.
Website Information
Website content is provided for general information and may change without notice. Menus, pricing, hours, programming, availability, seating and event details are subject to change. Images may be illustrative of the venue or experience.
Reservations, Events and Third Parties
Reservations and ticket purchases may be completed through third-party services and are also subject to their terms, cancellation policies and privacy practices. A submitted inquiry does not guarantee a reservation or event booking until confirmed by the appropriate venue representative.
Alcohol and Guest Conduct
Alcohol is served only to guests of legal drinking age with valid identification. We reserve the right to refuse service or entry where permitted by law and to enforce venue rules designed to protect guests, staff and property.
Intellectual Property
The website’s branding, text, graphics, photography, video, design and other content are owned by or licensed to The Champagne Room or Ambassador Gold Coast and may not be copied, republished or commercially used without written permission. Moët & Chandon and related marks are the property of their respective owner.
Disclaimer and Limitation of Liability
The website is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, special or consequential damages arising from website use, third-party services or unavailable content.
Governing Law and Changes
These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. We may update these terms periodically; continued use following an update constitutes acceptance of the revised terms.
Accessibility Statement · Updated September 3, 2026
The Champagne Room at Ambassador Gold Coast is committed to providing a welcoming and accessible digital experience for all guests, including people with disabilities.
Our Accessibility Efforts
We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Ongoing efforts include keyboard-accessible navigation, meaningful headings, descriptive alternative text, readable contrast, visible focus indicators, appropriately sized controls, video controls and support for reduced-motion preferences.
Third-Party Content
Some functions, including reservations, maps, menus and event ticketing, may be provided by third parties. We encourage these providers to offer accessible experiences, but we do not control every aspect of their platforms.
Feedback and Assistance
If you experience difficulty accessing information or completing a task, please use the Contact Us option and describe the page, feature and assistance needed, or contact Ambassador Gold Coast at the address below. We will make reasonable efforts to provide the information or service through an accessible alternative and to address the issue.
Ongoing Improvement
Accessibility is an ongoing effort. We periodically review the website as content, technology and recognized standards evolve.
Contact
Ambassador Gold Coast
1301 N. State Parkway
Chicago, Illinois
